Alpha CX
Customer Support Representative (Technical Support) (300k NGN – Remote)
Easy Apply
Location: Remote (Nigeria Only)
Job Type: Full-time
Salary: ₦300,000 – ₦350,000 per month (Based on Experience)
Job Requirements:
- Proven customer service experience is required.
- Technical support experience is essential.
- Excellent English-speaking accent is mandatory.
- IT or Computer Science background is a plus, but not required.
How to Apply Now:
If you meet the above requirements, send your CV and a brief introduction video to muhammadrabbi@alpha-cx.com. Applications without the video will not be considered.
Job Responsibilities:
- Deliver customer support via phone, email, and live chat.
- Resolve customer inquiries and technical issues promptly and effectively.
- Maintain accurate and confidential customer records.
- Collaborate with internal teams to enhance service delivery and improve the customer journey.
- Adhere to company guidelines to ensure high-quality support and service.
Why Join Alpha CX?
- Competitive salary based on experience.
- Fully remote role – work from the comfort of your home.
- Flexible work hours to support work-life balance.
- Opportunities for professional growth and development.
- A supportive team culture that values innovation and collaboration.
About Alpha CX:
At Alpha CX, we are a leading provider of world-class customer service solutions across various industries. Our mission is to deliver innovative, efficient, and customer-centric solutions that elevate the customer experience. We foster a collaborative, professional, and empowering work environment where team members can thrive and grow.
Job Type: Full-time, Permanent
Pay: ₦300,000.00 – ₦350,000.00 per month
Application Questions:
- Do you have customer support experience? If yes, how many years?
- Do you have technical support experience? If yes, how many years?
- How would you rate your English-speaking accent on a scale of 0-10?
