Emtill Solutions Nigeria Limited
Emtill Solutions Nigeria Limited is a fintech company dedicated to being the first point of call for our customers in all matters related to finance.
We are currently recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ogba, Lagos
Job Summary
We are looking for a proactive and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service by addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.
Key Responsibilities
- Respond to customer queries via phone, email, or chat in a professional and timely manner.
- Resolve complaints by identifying problems and providing effective solutions.
- Maintain accurate records of customer interactions and transactions.
