Customer Service Assistant
Company: Handel Obwoźny i Transport Mariusz Staniak
Location: Lagos
Job Type: Full Time
Industry: Hospitality & Hotel
Salary Range: NGN 150,000 – 250,000
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Job Summary
As a Customer Service Assistant, you will serve as the essential connection between the company and its customers. Your role involves addressing daily customer inquiries and complaints, delivering prompt and effective solutions to ensure customer satisfaction and foster loyalty. You will collaborate with a dynamic team to help the company deliver an exceptional customer experience.
Key Details
- Minimum Qualification: Degree
- Experience Level: Entry Level
- Experience Length: 1 year
Responsibilities
- Respond to customer inquiries and complaints, providing timely and effective solutions.
- Offer accurate product and service information to customers.
- Follow up on customer issues to ensure they are fully resolved.
- Document and report customer feedback to improve service quality.
Requirements
- High school diploma or higher education qualification.
- At least 1 year of customer service experience (preferred).
- Strong communication skills and the ability to address customer needs effectively.
Benefits
- Health insurance coverage.
- Year-end and performance-based bonuses.
- Opportunities for career training and development.
- Paid time off.
Join our team and play a key role in delivering outstanding customer service while growing your career in a supportive and dynamic environment!
