Front Desk Officer
Location: Lagos | Employment Type: Full-Time
Industry: IT & Telecoms | Salary Range: NGN 150,000
Experience Level: Entry-Level | Minimum Qualification: Degree
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Job Summary
We are looking for a personable and organized Front Desk Officer to serve as the first point of contact for our office. The ideal candidate will provide exceptional customer service while managing various front office operations with professionalism and efficiency.
Key Responsibilities
- Guest Relations:
- Welcome and greet visitors upon arrival.
- Direct guests to the appropriate person or department.
- Take extra steps to engage and enhance the visitor experience.
- Communication Management:
- Answer, screen, and forward incoming calls.
- Provide accurate information in person, via phone, or through email.
- Reception Area Management:
- Maintain a tidy and presentable reception area.
- Ensure availability of all necessary materials (e.g., pens, forms, brochures).
