Firstmonie Field Officer at a Leading Commercial Bank – Fort Knox Outsourcing (14 Openings)

Locations: Kofo Abayomi Apapa, Tin Can Island, Point Road, Seme Border, Okota, Matori, Daleko, Ajao Estate, Ayobo, Igando, Mobil Road, Coker, Ijora & Ipaja – Lagos,
Employment Type: Full-time

Responsibilities

  • Identification and onboarding of Firstmonie Agents.
  • Prepare target market list.
  • Activate dormant Agents.
  • Grow the Banks Agents network.
  • Management of Firstmonie Agents.
  • Respond to all enquiries and queries while ensuring timeliness in resolutions of Agents’ issues.
  • Capture Agents activities for proper documentation and compliance with laid down policies.
  • As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
  • Identification and onboarding of new customers.
  • Ensure funding of opened accounts.
  • Enrollment on Wallets.
  • Ensure funding of wallets opened
  • Enroll new customers on USSD/FirstMobile.
  • Respond to all enquiries and queries while ensuring timeliness in resolutions of new customers’ issues.
  • Capture activities for proper documentation and compliance with laid down policies..
APPLY NOW  Remote Customer Service Rep Up to 19/hour - No Degree Needed

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