Company: Virtual Tribe Africa
Location: Lagos, Nigeria
Salary: From ₦100,000 per month
Job Type: Full-Time
About the Role
Virtual Tribe Africa is actively seeking a detail-oriented and motivated Airbnb Compliance Intern to join our team. This role is critical in helping hosts navigate the complexities of short-term rental regulations, ensuring they remain compliant with local laws and guidelines. As an intern, you will play a key role in researching regulations, developing educational resources, and serving as a liaison between hosts and local authorities. This position offers a unique opportunity to gain hands-on experience in regulatory compliance, content creation, and customer support within the ever-evolving short-term rental industry.
Key Responsibilities
In this role, you will:
- Regulatory Research & Database Management:
- Conduct thorough research on global short-term rental regulations, including licensing, taxation, and restrictions.
- Compile and maintain a comprehensive, up-to-date database to support hosts in compliance.
- Host Support & Communication:
- Act as the primary point of contact for hosts, addressing inquiries related to compliance and providing clear guidance.
- Facilitate effective communication between hosts and local authorities to resolve compliance issues.
- Content Creation & Education:
- Develop and update resources like compliance guides, checklists, and instructional articles to assist hosts.
- Produce engaging educational content, such as videos, infographics, and blog posts, to inform hosts about best practices, regulatory updates, and security measures.
- Collaborate with the product team to refine services based on host feedback and emerging regulatory trends.
- Community Engagement & Relationship Building:
- Participate in online communities to address common host concerns, offer solutions, and share compliance best practices.
- Establish and nurture relationships with regulatory bodies to help hosts understand and adhere to local laws.
Qualifications
We’re looking for candidates who have:
- Strong Research & Analytical Skills: Ability to conduct detailed research and analyze complex regulations.
- Exceptional Communication: Strong written and verbal communication skills, with the ability to simplify complex information.
- Passion for Hospitality: A genuine interest in customer service and the short-term rental industry.
- Content Creation Proficiency: Experience in creating content, managing online communities, and using content management tools is a plus.
- Attention to Detail: Keen eye for accuracy and detail in all tasks.
- Creativity & Problem-Solving: Ability to approach challenges with a creative mindset and enthusiasm.
Preferred Experience
- Prior experience in hospitality, customer service, or community engagement is advantageous.
- Familiarity with database management tools and proficiency in creating educational content.
Compensation & Benefits
- Salary: From ₦100,000 per month
- Job Type: Full-Time, with opportunities for growth and career development within the company.
How to Apply
If you are passionate about the intersection of compliance, customer service, and the hospitality industry, we would love to hear from you! To apply, please submit your resume and a brief cover letter highlighting your relevant experience and why you’re interested in this position.
CLICK HERE TO APPLY
Virtual Tribe Africa is committed to fostering an inclusive and diverse work environment. We welcome applicants from all backgrounds to join our dynamic team.
